Questions Related to our Privacy Policy

What is a privacy policy?

A privacy policy is a document on a website that discloses what information the website gathers about its visitors; how it gathers, stores, manages, and protects that information; and how it uses the information.

The purpose of OUR privacy policy is to inform you about how we protect YOUR privacy.

What does this privacy policy cover?

This privacy policy covers the collection and use of information collected from you during our signup process and during your use and interaction with our website, services, chat rooms, or app. This policy does not apply to information about you collected by third party websites and offerings linked to or otherwise accessible via our services, which are subject to their privacy policies.

How does Assuaged protect my privacy and keep my information secure?

We know security and privacy are important to you – they are important to us, too. We make it a priority to provide strong security measures and give you confidence that your information is safe and accessible when you need it.

We’re constantly working to ensure strong security measures are in place and to protect your privacy. Click here to read our full Privacy Policy and about how we keep your information private and safe.

Does Assuaged share my personal information?

Assuaged may share your personal information in limited circumstances, including when we have your consent to do so or when sharing is necessary to protect Assuaged or comply with the law. We will occasionally work with third party marketers and other businesses trying to make your ad experience on our website the best we can. The other way is that we will use aggregated information, meaning not you personally but a group of people, to work with certain partners in helping them understand a market segment and better serve people’s needs and wants.

How do you use information to target ads and content?

We use cookies as many other websites do. If you don’t have cookies enabled on your browser, you may not be able to fully access our website.

What choices does Assuaged offer to control my information?

Assuaged provides you with access to your registration information, any address information, the ability to edit your information in your account, as well as the ability to cancel any fee-based services. Visit your account settings page to make choices about how your information may be used to provide marketing offers to you. Please note that these preferences do not apply to communications that are directly related to your registration with Assuaged or the fulfillment of a specific transaction you have requested. Click here to visit our Privacy Policy and our Terms of Use to learn more about your related choices.

Questions Related to our Terms of Service

What is the Terms of Service?

The Terms of Service (TOS) is a contract between you and Assuaged. It covers your use of Assuaged’s websites and services. Some of our websites and services also include supplemental terms. By using our services or registering with us, you agree to comply with the TOU and any supplemental terms.

What do I do if I have a legal dispute with Assuaged?

Most customer service issues will be handled by Assuaged’s support team, which you can reach via email at hello@assuaged.com

Do I have to make an account?

Having an account and profile means your information will be on our servers and we will use your information to help you have the best experience possible while using our product. You are not required to have a profile, but it will make the services more useful.

How can I use the information you give me?

You can use the information we give you to help yourself get healthier and have a good time however you see fit. However, you cannot sell, lease, license, rent, transfer, assign, distribute, host, or otherwise commercially exploit the Services; There are also limits to what you can do when trying to modify the app or in some way change our website.

Should I trust links to other sites?

There will sometimes be links to other sites posted on our site whether via an advertisement or another user writing something. We may even have links posted with recommendations. However, any site outside of ours will have its own policies and restrictions and danger, so exercise restraint when clicking on anything.

What do I do if Assuaged’s website and/or app is not functioning?

Don’t worry, if you see the website and/or app aren’t functioning, we see it too. From time to time for maintenance or other reasons, your account may not be accessible. This unavailability is normal, and we will do our best to minimize the frequency. If you have a pressing issue or concern during down time, just email us at hello@assuaged.com.

Did we miss something?

Feel free to reach out to us at hello@assuaged.com where we will be more than happy to help with anything else!